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Information on shipping, delivery and orders.


We deliver worldwide except: Vatican City State, South Georgia and the South Sandwich Islands, Isle of Man, Åland Islands, Svalbard and Jan Mayen, Tristan da Cunha, Ascension Island. We use the DAP incoterm for deliveries. This means that for deliver

Returns and exchanges

In order to proceed with a return, it is imperative to initiate the process within 15 days from the date of receipt of your order. The products must be fully intact and in their original packaging. It is important to note that we will refuse the parc

Changes and cancellations

If you wish to cancel your order, please contact our customer support as soon as possible at the following address: [email protected]. If your order has not yet been shipped, it will be cancelled directly and you will be refunded. Otherwise, y

Payments and refunds

For the payment of your order, you can pay via CB, Visa, Mastercard (Bancontact is coming soon). We work with a company specialized in internet banking transactions (PayPlug) which encrypts all your bank details. The transactions are therefore comple

Coupon codes

After validating your basket, you will find a box on the right, "Gift card or promo code", in which you will need to enter your promo code. To validate it, simply click on “apply���. Do not forget to check that the code has been taken into account be